We believe that good coffee can change the world, so it's up to us to do our part to leave this world better than when we came.
From our direct-sourcing program to source the most ethical and responsible coffee for you, our kitchen philosophy rooted using local sourcing and reducing waste, to our commitment to supporting and empowering our team and communities, we strive for betterment in everything we do—for our people and the planet. It’s a sustainability journey with no final destination. Because we’re always learning new ways to improve and deepen our commitment for a more sustainable future.
STRIVING FOR BETTERMENT
Great coffee starts at origin. Our sourcing philosophy is at the helm of our sustainability program and rooted by a commitment to help transform the realities of coffee communities at origin. We have long-term, direct relationships with our partners at origin, visiting them regularly to build relationships and ensure we’re sourcing responsibly and ethically. Our producers invest in highly sustainable practices to protect their land and are socially responsible to employees. For the long-term commitment to our relationship, our shared livelihoods in coffee and the land it grows on, our direct-sourcing model means we always pay well over local production and labour costs, regardless of the market. Your support makes that possible.
We believe it is our responsibility to support and respect the planet, our suppliers, our community and our people through sustainable practices. This has inspired us to push our emphasis on provenance and waste mitigation to a new level. We plan our menus around 99% by-product usage by relying heavily on preserving, fermenting and pickling techniques which helps us to keep usable kai out of the bin, and we buy as local as possible, wherever possible and from transparent and trusted people.
PEOPLE & COMMUNITY
We are proud to be a living wage employer that's working to create an inclusive, diverse and equitable workforce for all people on our team. We strive for Ozone to be a safe place for everyone to bring their most authentic selves to work and have the space and resources to do great work they love. We support and value long-term careers in coffee and hospitality and offer training and professional development, as well as promote from within our own team as much as possible.
PRODUCT AND PACKAGING
Whether you’re topping up your coffee supply with our refillable bean hoppers, opting for one of our reusable cups or giving our compostable coffee pods a whirl, we offer a huge range of products that put the planet first. Our wholesale and customer orders arrive safely, packaged with repurposed cardboard and shredded waste paper from our roastery to protect your order from any knocks or bangs in the post.