As a coffee company, we get to build relationships with a huge variety of interesting and talented people who are embarking on new adventures every day. From coffee lovers through to coffee farmers, café owners through to espresso machine manufacturers; we get to connect these people.
Since starting out in 1998, we have continually invested in our product, people and community. Back then we were just three passionate people roasting out of a small shop in New Plymouth. Today, we’re bigger and better than ever, and we have a lot more friends around the globe to learn things from and to share ideas with. We are an international company of 150+ employees with wholesale, online and retail operations. In 2018, we acquired Hasbean Coffee. Founded in Stafford, UK, in 2002, Hasbean operates exclusively as wholesale and online direct to consumer coffee roaster.
We are looking for an energetic and detail focused Dispatch Assistant to join our busy dispatch team at our New Plymouth Roastery. Our dispatch department plays a vital role within our Roastery, ensuring our customers orders are fulfilled accurately and arrive on time. Our Dispatch Assistant will work alongside our Fulfilment Manager to process, pack and fill client orders, manage stock levels and keep our warehouse tidy and organised.
This role also involves physical lifting, including daily packing of fresh roasted coffee, stacking heavy coffee sacks, preparing boxed orders and also some palletised orders. You’ll also be one of the first points of contact for our wholesale clients, taking phone and email orders and tracking customer freight, so we’re looking for someone with great communication skills (verbal and written) as well as a positive, customer focussed attitude.