Westmoreland • Auckland

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Hours of work

  • Full Time

Taking applications

  • Now


Our dispatch and roasting department is the vital role within our wholesale business, ensuring our customers are receiving great coffee, consistently and orders are fulfilled accurately and arrive on time.

Our Dispatch and Roasting Assistant will work in conjunction with both our Auckland Roaster and our New Plymouth based team to roast, process, pack and fill client orders, manage stock levels and keep our warehouse tidy and organised.

This role also involves physical lifting, including daily packing and lifting of both green and fresh roasted coffee, stacking heavy coffee sacks, preparing boxed orders and also some palletised orders.  You’ll also be one of the first points of contact for our wholesale clients, taking phone and email orders and tracking customer freight, so we’re looking for someone with great communication skills (verbal and written) as well as a positive, customer focussed attitude.


  • This is a Full-time role, minimum hours 30 hours per week.
  • Normal hours of work are Monday to Friday between the hours of 8am-5pm, starting as soon as possible.
  • There may be additional hours required from time to time, so ability to work extra hours would be an advantage.

You’ll be someone who:


  • Has a minimum of 1 year’s roasting experience (preferred).
  • Has a passion for roasting, and/or learning how.
  • Confident in providing quality control support to our roasting team.
  • Keen to learn how to provide technical/maintenance and cleaning support for the UG22
  • Has high attention to detail and understands the importance of getting customer orders right every time, whilst also working quickly and efficiently.
  • Is energetic – this role involves heavy lifting, bending, packing, standing and walking – it’s physical (and fast-paced!) work.
  • Is process driven – enjoys following and executing tasks by following set process.
  • Is experienced in organising stock and keeping a tidy warehouse
  • Has great communication skills and is excited about keeping our customers and team members happy and well supported.
  • Loves being part of a team – and bring your passion, energy and can-do attitude every day.

You’ll be well supported by a great team, with career progression opportunities for the right person.

If you think you’re suited to this fantastic opportunity, follow the link to send us your Cover Letter and CV.

OCRI is committed to not just encouraging, but ensuring equality, diversity and inclusion flourish amongst our teams. We want our workforce to be truly representative of our communities and that each team member feels represented, respected and embraced.

We do this not to tick a box, or because there is a commercial value in diversity. We will do it because it is simply the right thing. Our worlds don’t just benefit from diversity; they survive because of it.

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