Our 2020 Christmas Blend has landed. Buy now

FULL TIME

DISPATCH ASSISTANT

Location

47a King Street • New Plymouth

Back to Job Listings

Hours of work

  • Full Time

Taking applications

  • Now

ABOUT US

As a coffee company, we get to build relationships with a huge variety of interesting and talented people who are embarking on new adventures every day. From coffee lovers through to coffee farmers, café owners through to espresso machine manufacturers; we get to connect these people.

Since starting out in 1998, we have continually invested in our product, people and community. Back then we were just three passionate people roasting out of a small shop in New Plymouth. Today, we’re bigger and better than ever, and we have a lot more friends around the globe to learn things from and to share ideas with. We are an international company of 150+ employees with wholesale, online and retail operations. In 2018, we acquired Hasbean Coffee. Founded in Stafford, UK, in 2002, Hasbean operates exclusively as wholesale and online direct to consumer coffee roaster.

We are looking for an energetic and detail focused Dispatch Assistant to join our busy dispatch team at our New Plymouth Roastery. Our dispatch department plays a vital role within our Roastery, ensuring our customers orders are fulfilled accurately and arrive on time. Our Dispatch Assistant will work alongside our Fulfilment Manager to process, pack and fill client orders, manage stock levels and keep our warehouse tidy and organised.

This role also involves physical lifting, including daily packing of fresh roasted coffee, stacking heavy coffee sacks, preparing boxed orders and also some palletised orders.  You’ll also be one of the first points of contact for our wholesale clients, taking phone and email orders and tracking customer freight, so we’re looking for someone with great communication skills (verbal and written) as well as a positive, customer focussed attitude.

PURPOSE OF POSITION

  • This is a full-time role, minimum hours 35 hours per week.
  • Normal hours of work are 9am-5pm, Monday to Friday, starting early December 2020.
  • There may be additional hours required from time to time, so ability to work extra hours would be an advantage.

You’ll be someone who:

  • Has high attention to detail and understands the importance of getting customer orders right every time, whilst also working quickly and efficiently.
  • Is energetic – this role involves heavy lifting, bending, packing, standing and walking – it’s physical (and fast-paced!) work.
  • Is process driven – enjoys following and executing tasks by following set process.
  • Is experienced in organising stock and keeping a tidy warehouse
  • Has great communication skills and is excited about keeping our customers and team members happy and well supported.
  • Loves being part of a team – and bring your passion, energy and can-do attitude every day.
  • A forklift license is preferred, but not essential.

You’ll be well supported by a great team, with career progression opportunities for the right person.

If you think you’re suited to this fantastic opportunity, please follow the link to send us your Cover Letter and CV.

Applications close 4pm, Friday 11th December, or earlier if we find the right person.

Join the
Family